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New safety rules for hospitality industry

17th August 2020

From 14th August, it is mandatory for hospitality settings to collect the contact details of visitors to their premises in support of Test and Protect. The new regulations apply to restaurants, cafes, pubs and hotels in which food or drink are sold for consumption on the premises. 
These businesses must now record the name and contact number of an individual - or lead member of each household in a group - that visits the premises. They must also record the date of the visit, the time of arrival, and where possible the departure time.
The new regulations include customers, staff working on a particular day and visitors such as delivery drivers or cleaners. Premises must store the information for 21 days and share it when requested to do so by public health officers within 24 hours.
New statutory guidance for the hospitality sector has been published which explains how to keep a record of customer and visitor contact details securely ensuring data protection principles are upheld. The Scottish Government has also published updated guidance for hospitality customers to reinforce key safety measures.
This includes the need to maintain physical distancing and the strict limits on the number of households that can meet at a time - 8 people from up to 3 households indoors and 15 people from up to 5 households outdoors. A failure to have the required arrangements in place will be punishable by a Fixed Penalty Notice under the Health Protection (Coronavirus) (Restrictions) (Scotland) Regulations 2020. A continuing failure could be enforced by repeated fines of up to £960. 

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